Riviera International Conference Centre
The Riviera International Conference Centre (RICC), Torquay, Devon, South West England is a purpose built dedicated conference, exhibition and banqueting centre offering a wide choice of facilities for any type of event, conference, meeting, exhibition, gala dinner, banquet, reception, or dinner.
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Our Clients Testimonials
Thursday 12th November 2009
Catholic Women's League
To Maria, one of the RICC's event co-ordinators: I would like to thank you most sincerely for the time you gave to the Catholic Women's League in Torquay for the Annual Conference and AGM. The time you spent with Elizabeth Rodgers leading up to and during the conference was very much appreciatedand the efficiency and kindness of the staff at the Centrewas delightful and certainly added to the weekend. Please convey the thanks of the National President of the League of all the staff. The Riviera Centre and its staff is, without doubt, a wonderful asset to the town. Jean Clarke, National Secretary
Monday 14th April 2008
UK Serials Group
"...I think the RICC did us proud and was core to the overall sucess of our event. Many thanks to Nicky and Mary as well for all their support in the run up."
Tuesday 14th April 2009
Rotary International District 1090
"...I would like to thank you for all the help and cooperation you have given to me during the last two years, in the arrangements for our conference at the Centre (RICC). The conference went well and we have recieved many letters of congratulations for the event well staged and managed. I arranged the weather, but the arrangements made by you for our events were excellent. Secondly please pass on to all the staff at the Centre my thanks for the cooperation and help given to us during the weekend. The excellent meal, and service for the ball was first class, you have a good team." "...it has been a pleasure and privilege working with you..." From Martin Boyles, Conference Chairman for Rotary District 1090 Annual Conference 20 - 22 March 2009
Monday 10th December 2007
Manchester Unity Friendly Society
...the presentation [of the meal] and the content of each dish were superb. With the main meal every vegetable seemed to have its own little presentation, whether it was a mini cauliflower cheese or the beans wrapped in bacon. Your chef must have taken a lot of trouble and the result was out of this world. Please pass on to him the compliments, not only from me, but also from many of the guests who were impressed by the attention to detail. Whoever set out the tables had taken care to make it all look splendid... My own gratitude to you is beyond words. By the end of the evening I had received so many compliments on having organised such a good event that I felt proud and pleased, but also a little guilty because in fact you did all the hard work and guided me where I hadn't a clue, so please be assured that all the compliments I received are passed on to you in triplicate. Dawn Taylor, The Odd Fellows
Monday 14th May 2007
National Childminding Association
I wanted to take the opportunity to thank you and the staff at the RICC very much for all your hard work to ensure that our conference went as smoothly as possible. You all worked tirelessy to ensure that all the rooms were prepared accordingly and everything was in place at the right time. Our delegates also agree as we have received very positive feedback about the venue on their evaluation forms. Liz Bayram Chief Executive NCMA
Saturday 6th March 2010
West of England Brass Band Association
“A sincere appreciation from myself...to all your staff at the Riviera Centre, for once again providing such first class facilities and service in making the Championships so successful and in my tenure probably the best. This latter is borne out by many accolades we have received from the bands, the players, and the brass band press – in fact we are the envy of the other seven regions in as much that many of the traders who exhibit and the press put the Riviera Centre and Torquay top of their lists”
Brian Elliot
Secretary
Council of West of England Brass Band Associations
March 2010
Thursday 21st June 2007
Emergency Planning Society
"Its been a real pleasure to work with you and your team and we greatly appreciate your professionalism, friendliness and flexibility. We've debriefed thoroughly with Barry (Cole, MD) but wanted to personally thank you for dealing will all our numerous requests quickly and with humour!" "We found the staff across the board to be helpful, polite, and friendly. Again, we have made clear to Barry (Cole) our positive impressions of all the people above."
Thursday 14th April 2011
Open University
"Just a note to say thank you. Please pass on my thanks to Maria and all the staff that worked so hard last Saturday helping make the Open University Degree ceremony such a success. The co-operation from all the RICC staff is much appreciated all of your staff where both helpful and very friendly to me and our delegates. I receieved many compliementary comments about the food provided at the Regional Director's lunch and the staff lunch; please pass this on to the Chef and his team". Pat Baker
Thursday 29th April 2010
National Federation of Young Farmers Clubs
“....the events at the Riviera Centre all ran exceptionally well....” “It is without doubt that the planning meetings with you and other agencies were a considerable factor in the success of the weekend as a whole”. James Eckley
National Federation of Young Farmers’ Clubs
April 2010
Tuesday 27th February 2007
Royal Naval Association
"I feel compelled to write a letter of thanks to all your staff who contributed to an excellent conference (15-16 June 2007). I can appreciate it was very much a team effort but some of your team excelled beyond this. When we first contacted the RICC...we were met by Nicky Harding who guided us through our initial questions. After that it was passed onto Laura Cleary who was at our beck and call throughout. It was refreshing to see somebody who was very dedicated and professional to ensure that every detail of the conference programme was met. Simon Jolly and Laura worked long hours to ensure that the Annual RNA Conference was a huge success, so much so that branches throughout the UK and headquarters wrote to say that it was the best conference for years. Terry Membery. Torbay Royal Naval Association
Tuesday 27th February 2007
NAACE
Thank you so much for the excellent support that you provided Naace at our strategic conference in Torquay. As you will already be aware, the conference was very successful and a number of colleagues have approaced me to share how much they enyoyed the conference and the venue. We do appreciate your support for Naace abd for the time you put in to preparing for our conference. Thank you very much indeed."
Wednesday 7th February 2007
Market and Coastal Towns Association
..."the quality of service provided to the Association was exceptional and I very much appreciate the hard work and considerable effort that went into making the conference so enjoyable. I wanted to personally thank you for rising to every single challenge and for keeping me calm during a few hectic moments!" "I have received such positive feedback about the conference, both verbally and through our evaluation forms. As with last year many of our delegates have commented on the high quality of the food, please do pass on my thanks to the Chef and his team".
Tuesday 21st September 2010
Ancient Order of Foresters
“Just a note to say a big thank you to you and your staff for the help you gave us last week at our conference. We have received nothing but positive feedback and praise for the service and facilities you provided”. “Torquay remains a favourite with our delegates and I have no doubt we will be returning in years to come!”
Julie Rothery
Assistant Company Secretary
Forrester Friendly Society
September 2010
Tuesday 30th January 2007
Association of British Philatelic Society
" I stayed three nights in Torquay at a satisfactory B&B found on your (Conference Torquay) website and would like to add the following: I travelled by train from London: very satisfactory and the scenery from Exeter of course superb. The RICC provided a meal for the workers late on Thursday when no-one else was around. Everyone commented very favourably on the banquet provided by the RICC and indeed the general facilities. It is certainly one of the best places we have found for our kind of show and I hope regional, local or specialist philatelic societies will consider Torbay as a result of their members' experience with us in November". MP Brindle General Secretary
Monday 22nd January 2007
Torquay Fair
"The event was again a success, and the venue as always was superb. Apart from the excellent facilities, the success was down to all the people from the venue involved in the fair". "So, we would appreciate you passing on a big thank you to everyone from the RICC and connected services; your involvement was greatly appreciated by us, at Hale Events, and I am sure our clients would wish to express the same".
Friday 24th September 2010
National Association of Retired Police Officers
“It makes our job so much easier when there are people at the other end willing to assist with any problems which might occur, and I can safely say that any we had were dealt with in good-natured and efficient manner by your staff at the Riviera International Conference Centre”.
Clint Elliot QPM
Chief Executive
National Association of Retired Police Officers
September 2010
Monday 26th June 2006
English Bridge Union
We greatly appreciated and valued the assistance willingly given by all the Centre staff both seen and unseen who worked so hard during the Championship. The happy atmosphere within the Centre was in no small part due to the expertise and teamwork show by all concerned. But the Centre's contribution was much wider than this. It was a treat to deal with professionals who could be relied on both to help hammer out solutions to any problems and to carry out their commitments cheerfully and effectively.
Wednesday 31st May 2006
Royal College of Midwives
We found it extremely beneficial that the Conference Torquay Delegate Accommodation Booking Service took on the management of the delegate's accommodation bookings for our Conference, Royal College of Midwives 2006 which was held 9-12 May in Torquay. We did not receive any queries or complaints from the delegates which is testament to how successful the whole process was handled. If we bring a conference to Torquay in the future I will without doubt use Conference Torquay to handle the accommodation bookings for delegates.
Wednesday 19th April 2006
National Union of Teachers
New venues always present different challenges even to those of us who have been invlolved in conferences for a while. I was confident the RICC would provide a good service for us and they didn't let us down. We may have tested the resources of the Centre but everyone was wonderful and rose to the challenge. In particular I would like to thank Nicky Harding for her hard work prior to the conference and for her efficient management of the delegate hotel bookings.
Monday 3rd October 2005
Rotary International District 1070
Rotary Conferences are held each year and they are all different, but this year we had a party; well, the party is over, but what a party we had! The staff at the Riviera International Conference Centre (RICC) were all so helpful, friendly and welcoming, particulary during the conference weekend, so many delegates have made comment on their very positive attitude. Then of course, what can I say, a Chief Executive looking after us with such great detail and ensuring, down to the last small details, that things would be right.
Friday 20th May 2005
Catenian Association
Many thanks indeed for your support in assisting us so effectively with our Annual Conference in Torquay a few weeks ago. Our members and their partners have always enjoyed the ambiance and facilities of the Town. This was proved by the record attendance of nearly 1,100. As a result, you know we are considering returning to you in 2009, well in advance of our normal schedule of a nine year cycle. Thanks again."
Monday 1st November 2004
Rotary Interntaional District 1200
Words can not express my gratitude for all the care and support you provided in the preparation of the conference and particularly on the weekend itself. I have had so many congratulations on what people are saying was the best conference ever and that is in no small way due to you and your efforts. My Club were brilliant but said they couldn't have done it without your help. It worked so well - there was a lovely buzz about the whole weekend. The food was superb and the management of all the functions was brilliant. You can be assured that Rotary District 1200 will come back to Torquay - and I am already passing on to other Districts how well we were looked after by you.
Friday 1st July 2011
Benenden Healthcare Society Limited
"The time you spent planning and organising (and chasing me to finalise things!) prior to the event meant that both the set up day and the two days of Conference ran without a hitch! You went to a lot of trouble to ensure our requirements were met exactlt and I am extremely grateful for that. I would also like to say that our experience of the staff and the technicians at the RICC particulary the catering staffwas excellent. Comments I have recieved are that the staff were efficient, professional, polite, well organised and friendly. it is down to there combined effort that everything ran so smoothly. they dealt with any requests or issues so promptly it made life alot easier for me!" Julia Marsh, Democratic Servies Officer, Benenden Healthcare Society "Thank you for your e-mail of yesterday, attaching the Glenorleigh Hotel booking confirmation. I found your on-line [accommodation booking] service really helpful and the virtual aerial map is absolutely superb in showing the Hotel to Conference Centre walking route and distance". About the Conference Torquay Accommodation Booking Service
Sunday 9th June 2002
National Association of Head Teachers
I just wanted to thank you for all your support and hard work leading up to the conference.Can you please pass on our thanks to everyone who worked so hard to provide such a smooth run and efficient conference. All the staff were so friendly and professional and it certainly helped to contribute to one of the most successful annual conferences we have had.
UK Independence Party
May I say a huge ‘thank-you’ to you, and all the staff at RICC (including Barry), for the excellent service we received in planning and staging our conference last weekend. It was a great pleasure working with Maria through the planning stages, and I always felt that we were being looked after, without fuss, even when the stress levels were rising! A lot of people have commented on how good the venue was, and how polite and cheerful the staff were. There was also excellent feedback on the catering. The cash catering was good quality and good value. People were very impressed with the Gala Dinner. These things are usually about enduring a rubber chicken breast and a couple of carrot batons; this time, people were saying how lovely the food was, and that there was so much they were struggling to finish it! Our compliments to your chef. As I mentioned to Maria, we won’t be back immediately, as we have to move this event round the country. But you can be quite sure that we will return as soon as possible, and in the meantime, you are widely acknowledged as having been a key element in making this the best conference we’ve had, by some distance.
